The Digital Employee Platform for Financial Institutions

Every part of your institution,
run by a digital workforce.

CortexIQ builds your digital workforce: growth, service, lending, and compliance, handled by digital employees instead of dashboards. Raw member PII is stripped before anything reaches our infrastructure — only masked, de-identified data ever leaves your systems.

Reasoning Engine Harbor AutoPilot Beacon Vault Sentinel Atlas

One shared reasoning engine powers every digital employee on your team. Solid nodes are live with measured accuracy today, dashed nodes are live and running but not yet formally accuracy-tuned.

The roster

Meet the team

Each digital employee watches for one specific pattern and hands your team a ready-to-act recommendation. None of them execute a transaction on their own.

Live & measured: 81.3% detection accuracy

Live
Deposit Retention
Harbor

Flags outbound transfers to competing institutions before deposit flight shows up in monthly reporting.

Live
Refi Opportunity
AutoPilot

Spots competitor loan payments in transaction history and surfaces a refinance opportunity your team can act on.

Live
Hidden Debt Mapper
Beacon

Finds external card and loan payments your institution has no visibility into, and prompts the customer to connect the account.

Live
Liquidity Sweep
Vault

Finds customers with income but no treasury or savings product, so you can put their idle cash to work.

Live
Card Migration
Switchboard

Detects competitor card spend and recommends a balance-transfer or rewards-migration play.

Live — accuracy tuning in progress

Tuning
Fee Relief
Grace

Flags overdraft and NSF fee events on high-value relationships for fast, consistent, human-approved service recovery.

Tuning
Financial Literacy Coach
Spark

Turns spending behavior into educational nudges, so engagement doesn't stop at a one-off email campaign.

Tuning
Compliance Review Officer
Sentinel

Demo-grade, LLM-assisted pattern for flagging missing disclosures in outbound loan communications and routing them to Legal — not a certified compliance system.

Tuning
Loan Decision Swarm
Atlas

Runs KYC, risk, and underwriting sub-checks in parallel to compress loan decision time into an audit-ready package.

Tuning
Recurring Spend Auditor
Pulse

Watches subscription and recurring-charge drift to surface real, immediate savings moments for members.

Platform roadmap

Beyond transactions

We start with your transaction data. From there, your digital employees grow into your accounts, your documents, and your customer conversations too.

Live

Transaction intelligence

Your Plaid and core banking feeds, read for growth, retention, and service signals. The foundation everything else builds on.

Next

Account & balance signals

Tenure, product depth, and balance trends, so you catch attrition and cross-sell opportunities before a single transaction proves it.

Next

Documents & OCR

Your loan applications, disclosures, pay stubs, and statements, extracted and reviewed for underwriting and compliance, not just transactions.

Next

Customer interactions

Your call transcripts, chat logs, and support tickets, read for service-quality and churn signals your team can't catch manually at scale.

Architecture

How it works

Built to be reliable in your production environment, not just impressive in a demo.

PII is masked first

Scrub locally with our free offline tool so raw PII never leaves your network at all — or send data as-is and let our server-side masking handle it. Either way, names, exact amounts, and account identifiers are always stripped before anything reaches an AI model, no exceptions.

A shared engine classifies the signal

One consistent, testable process scores each pattern with a confidence level. No ad-hoc keyword matching.

Weak signals are auto-discarded

Only signals above a measured confidence threshold become a recommendation. Ambiguous evidence gets dropped, never guessed at.

Your team reviews and acts

Every recommendation is reviewed by your team before it reaches a customer. No autonomous fee waivers, no autonomous approvals.

Responsible AI

Guardrails, not vibes

The practices that make this safe for your institution, built into the code, not just written in a policy.

Human-in-the-loop by default

Every recommendation is reviewed by your team before it reaches a customer. No autonomous fee waivers, approvals, or transactions in this phase.

Confidence-gated output

Every signal carries a confidence score. Anything below a measured threshold is discarded automatically, not surfaced as a guess.

Fails safe, not silent

If a model is unreachable or returns a bad output, the system falls back to "no signal detected." It never fabricates a result to fill the gap.

Auditable by design

Every recommendation logs its rationale, confidence, and the model that produced it. That's a real trail for your compliance team, not a black box.

Measured, not asserted

Accuracy is evaluated against a labeled test set on your own infrastructure. You get the actual number, not a marketing estimate.

Built for reliability, not demos

Transient model failures are retried automatically; every agent is covered by an automated regression test before anything ships.

Track record

Built to survive diligence, not just a demo

We'd rather show you a real, measured number than promise one. Every new digital employee earns its own measured number before we call it done.

0%
Measured detection accuracy

Independently measured against a labeled test set, running entirely on local open-source models. Not a marketing estimate.

Zero
Raw PII sent to any model

Names, exact amounts, and account identifiers are masked before any AI reasoning step. Enforced in code, not policy.

0%
Human-reviewed actions

Every recommendation is surfaced for review. No autonomous fee waivers or lending decisions in this phase.

Become a design partner

We're looking for one or two forward-thinking financial institutions to help shape the roadmap in exchange for early, discounted access and direct influence over what we build next.

This opens your email client with the message pre-filled. Nothing is stored on this page.